You can reach us by sending an e-mail to the most corresponding e-mail address listed below. We will try to handle your matter as soon as possible, but bare in mind that the Crew is working on a volunteer basis and not monitoring this 24/7. For less personal matters you can also ask us via our Facebook page.
You can also get onto Discord and chat in #helpdesk with someone from Boardmembers or crew, there’s almost always someone on. If that crewmember can’t answer directly he or she will contact someone who can. The Encounter Discord channel link: https://discord.gg/EF37vA9
If you have any questions related to our events or just want to get in contact with the crew: info@theencounter.nu
If you have paid your tickets but haven't recieved them or are experiencing problems with your payment, please contact the following e-mail address: payment@theencounter.nu
The same address can be used if you have a bill for us and by chance are missing billing information.'
Filip Udd
+358 45 276 1073